(To take the virtual tour, please log into your Grubhub Corporate account first)
How do receipts and invoices work?
A receipt is created for each order placed on Grubhub through your Corporate Account. The receipt is emailed to the person who placed the order and is also accessible in the Order History tab of your Admin Portal.
Your Corporate Account is paid through invoices, rather than individual order receipts. Within the Billing section of your Admin Portal, you can view everything related to your invoices. To update your payment option to credit card/ACH/check/wire transfer, please contact your Client Success Manager.
How can I view my invoices?
Click Invoices under the Billing section to view all your invoices. You can see the Invoice Number, Period, Total, Amount Owed and Due Date. You can also download each invoice in CSV or PDF form. To manage your invoice recipients, cadence and contacts, check out this article.
How can I download my invoices?
To download an invoice, click the CSV or PDF link on the invoice that you would like to download.
There are two versions of the PDF that you can download: Summary or Details.
The Summary invoice provides an aggregate of all meal purchases and transaction feeds during the invoice period and can be split by department or location-based invoicing. This is what your invoice recipients will receive via email.
Questions? Our invoicing team’s contact information is located in the top-right corner, as well as remittance and ACH/check payment information is located in the bottom-left corner.
The Details invoice provides all the information in the Summary invoice, along with a detailed breakdown of all orders during the invoice period.
The CSV report includes Meal Credit Name (“eventName”), Order Number, Orderer Name, Vendor, Product Total, Fees, Expense codes, Comments, and more.