(To take the virtual tour, please log into your Grubhub Corporate account first)
How do invoices on Grubhub Corporate work?
All orders placed on your Corporate Account in a weekly, bi-weekly, or monthly billing period will be billed to you via a consolidate invoice that can be paid via ACH/Wire Transfer, Check, or Credit Card. Within the “Billing” section of your Admin Portal, you can view everything related to your invoices.
How can I view and download my invoices?
Click “Invoices” under the Billing section to view all your invoices. You can see the Invoice Number, Period, Total, Amount Owed and Due Date.
To download an invoice, click the CSV or PDF link depending on which invoice report you would like to download.
To manage your invoice recipients, cadence and contacts, check out this article.
How can I change my invoice payment method or my invoice billing cadence?
Please reach out to your Client Success Manager for any and all questions about invoicing on your account.
Do I still have access to individual order receipts?
Yes! While your invoice shows a view of ALL orders placed within a billing period, an individual receipt is created for each order placed on Grubhub through your Corporate Account and includes an itemized list of what was ordered as well as the order costs. The receipt is emailed to the person who placed the order and is also accessible in the Order History tab of your Admin Portal.
What type of invoice reports do I have access to?
There are two versions of the PDF that you can download: PDF Invoice Summary or PDF Invoice Details. There is also a CSV Invoice Report available as well.
The Summary invoice provides an aggregate of all meal purchases and transaction fees during the invoice period, and can be split or subtotaled by department or location. The Invoice Summary is what your invoice recipients will receive via email. Our invoicing team’s contact information is located in the top-right corner, with remittance and ACH/check payment information located in the bottom-left corner.
The Details invoice provides a detailed breakdown of each order placed during the invoice period, along with a few more data points that may be helpful for invoice reconciliation. 
The CSV report includes even more information, like the Meal Credit Name (“eventName”), Expense Reasons, and more.
